Nearly 500 tourism stakeholders from across the U.S. Virgin Islands participated in training last month presented by one of the world’s leading experts in service excellence, Dr. Bryan Williams. Williams, a USVI native and dynamic keynote speaker, consultant and author, delivered a series of workshops on topics such as “What it means to be a professional,” “Building a team of engaged employees,” “Creating a culture of service and organizational excellence” and “Being a service ambassador.” The training was offered on the St. Croix and St. Thomas campuses of the University of the Virgin Islands.
